Shipping policy
Shipping Policy
At Yilevia, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday) after payment is confirmed.
- Orders placed after 6:00 PM (EST/EDT) will be processed on the next business day
- Orders placed on weekends or public holidays will be processed on the next business day
Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Rates
- Free shipping on orders over $70 USD
- Flat shipping fee of $8.00 USD for orders under $70
All shipping costs are clearly displayed at checkout before payment.
3. Shipping & Delivery Time
Orders are shipped from our international warehouse.
Estimated delivery time includes both processing and transit time.
United States:
- Processing Time: 1–3 business days
- Shipping Time: 5–10 business days
- Total Estimated Delivery Time: 6–13 business days
Please note: delivery times are estimates and may vary depending on destination, carrier operations, and external factors.
4. Order Tracking
- A tracking number will be provided via email once your order is shipped
- Tracking information may take 24–48 hours to update
- Orders can be tracked via the carrier’s official website
5. Customs, Duties & Taxes
For international shipments:
- Orders may be subject to customs duties or import taxes
- These charges are the responsibility of the customer
- We are not responsible for delays caused by customs clearance
6. Delays or Lost Packages
If your package is delayed or lost in transit, please contact us:
We will assist you in contacting the carrier and investigating the issue.
Delays may occur due to:
- Carrier issues
- Customs processing
- Weather or unforeseen circumstances
7. Incorrect Address
Please ensure your shipping address is accurate at checkout.
- We are not responsible for orders shipped to incorrect or incomplete addresses
- Address changes are not guaranteed after shipment
8. Shipping Availability
We currently ship to most countries worldwide.
If shipping is not available to your location, you will be notified at checkout.
9. Contact Information
If you have any questions regarding shipping, please contact us: